Bangalbet Privacy Policy

1 Introduction & Commitment

Bangalbet is one of Bangladesh's most trusted online gaming platforms. We believe your personal privacy is a fundamental right. That's why every piece of information you share with us is stored with the utmost care and security.

This Privacy Policy explains what information Bangalbet collects, why it is collected, how it is used, and what steps we take to protect your data. This policy is part of our Terms and ConditionsOperating as part of -.

2 What Information We Collect

When you create and use an account on Bangalbet, the following types of information may be collected:

Personal Identity Information

• Full name and date of birth.
• Mobile number and email address.
• National ID number (where verification is required).
• Residential address.
• Profile photo (optional).

Financial & Payment Information

• BKash, Nagad, or Rocket account number.
• Transaction history for deposits and withdrawals.
• Documents for payment method verification.

Technical & Device Information

• IP address and geographic location.
• Device type, operating system, and browser information.
• Cookie and session data.
• Time spent on the platform and click behaviour.

Gaming Activity Data

• Game history and bet amounts.
• Bonus usage records.
• Self-exclusion and limit-setting history.

Type of Information	Purpose of Collection	Retention Period
Identity Information	Account Verification & KYC	5 years after account closure
Payment Information	Transaction Processing	7 years after account closure
Device Information	Security & Fraud Prevention	Up to 2 years
Gaming History	Responsible Gaming Assurance	3 years after account closure

3 How Your Information Is Used

Bangalbet uses your information only for legitimate and necessary purposes. Your data is never used for anything beyond what is required to provide our services.

• For account creation, verification, and management.
• To process deposits and withdrawals.
• To deliver bonuses, promotions, and rewards.
• To provide customer support and resolve issues.
• To detect fraud, money laundering, and duplicate accounts.
• To promote responsible gaming and identify signs of problem gambling.
• To comply with legal obligations.
• To improve platform quality and enhance the user experience.

4 Cookie Policy

The Bangalbet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and keeping the site functional.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor and improve site usage.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how the platform functions.

5 Data Sharing & Third Parties

Bangalbet never sells your personal information to third parties. However, in limited circumstances, data may need to be shared for the following reasons:

• Payment Processors: To process transactions via bKash, Nagad, and Rocket.
• Legal Authorities: Upon legal request by the Government of Bangladesh or international regulatory authorities.
• Security Partners: To prevent fraud and ensure cybersecurity.
• Auditor: With independent audit firms to maintain international gaming licenses.

6 Data Protection Measures

Bangalbet protects your data using industry-leading security technology. Our security systems are regularly audited by independent third-party experts.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Stored data is encrypted using AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Instant alerts are sent for any suspicious login attempts.
• Regular security audits and penetration testing are conducted.
• Server data is regularly backed up to secure locations.

7 Your Rights

Every Bangalbet user has the following rights over their own data:

• Right to Access: You may request to view what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request deletion of your data once the legally required retention period has ended.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
• Data Portability: You may request a copy of your data in a specific format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days of receipt.

8 Minor Protection

Bangalbet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• National ID verification may be requested in cases of suspected fraud.
• Any account identified as belonging to a minor is suspended immediately.

9 Policy Changes

Bangalbet reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified in advance via SMS to your registered mobile number or by email.

Continued use of Bangalbet after any changes will be considered acceptance of the updated policy. The latest version will always be available on this page.

10 Contact

If you have any questions or concerns about this Privacy Policy, contact our support team directly. We're available in English 24 hours a day.